Welcome to Kidney Health Management

At Healthmap Solutions, our number one priority is the health of our kidney patients. We partner with patients’ providers, such as primary care physicians, nephrologists, cardiologists, and endocrinologists, to support and manage the whole patient in our Kidney Health Management program. Our team of clinical and non-clinical staff work with providers to identify, manage, monitor, and close potential gaps in care, helping patients live healthier lives.

• A member of the Care Navigation team will personally reach out to you to introduce the KHM program and answer questions
• We’ll review your medical history and medications, and work with you to complete a Health Risk Assessment
• We’ll teach you to manage your conditions, medications, nutrition, and more
• We’ll help you understand and manage instructions from your doctor such as appointments, other healthcare service needs, and procedures

You have the right to:

• Be treated politely and with respect
• Receive understandable information
• Have information about Healthmap, including:
  • Our staff and their qualifications
  • The programs and services we offer
  • Any business relationships that may affect you
• Be supported to make healthcare choices with your doctors
• Be told about all treatment options, including Care Navigation services, even if a treatment is not covered and to discuss choices with your doctors
• Have your medical and personal information kept private, and confidential
• Know who has access to your information and how we keep it secure, private, and confidential
• File a complaint and understand how and when it will be resolved
• Know the names of your Care Navigation team and how to ask for a different Care Navigator (if you are in Care Navigation)
• Opt out of Care Navigation at any time without penalty